§ 1 Scope and Definitions
(1) The following General Terms and Conditions apply to all deliveries and sales between us and a consumer in the version valid at the time of the order.
A consumer is any natural person who enters into a legal transaction for purposes that predominantly can neither be attributed to their commercial nor their self-employed professional activity (§ 13 German Civil Code – BGB).
§ 2 Formation of Contract, Storage of the Contract Text
(1) The following provisions on the conclusion of a contract apply to orders placed via our online shop https://www.catontour.com.
(2) In the event of the conclusion of a contract, the contract is entered into with:
Larissa Ross, Austr. 10, 73660 Urbach, Germany
(3) The presentation of goods in our online shop does not constitute a legally binding offer on our part, but is merely a non-binding invitation to the consumer to order goods (invitatio ad offerendum). By ordering the desired goods, the consumer submits a binding offer to conclude a sales contract.
(4) Upon receipt of an order in our online shop, the following rules apply: The consumer submits a binding contract offer by successfully completing the ordering procedure provided in our online shop.
The ordering process involves the following steps:
1) Selection of the desired goods.
2) Confirmation by clicking the “Order” button.
3) Checking the details in the shopping cart.
4) Clicking the “Checkout” button.
5) Logging into the online shop after registering and entering login credentials (email address and password).
6) Re-checking or correcting the respective data entered.
7) Binding submission of the order by clicking the button “Order with obligation to pay” / “Buy now”.
Before sending the binding order, the consumer can return to the website on which the customer’s details are recorded and correct input errors or cancel the ordering process by closing the internet browser by pressing the “Back” button contained in the internet browser used after checking their details. We immediately confirm receipt of the order by an automatically generated email (“Order Confirmation”). With this, we accept your offer.
(5) Storage of the contract text for orders via our internet shop: We will send you the order data and our Terms and Conditions by email. You can also view the Terms and Conditions at any time at https://catontour.com/en/terms-and-conditions/. For security reasons, your order data is no longer accessible via the Internet.
§ 3 Prices, Shipping Costs, Payment, Due Date
(1) The prices stated include statutory value-added tax (VAT) and other price components. Any shipping costs will be added.
(2) The consumer has the option of payment via PayPal or Credit Card (Visa).
§ 4 Delivery
(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate dispatch. In this case, delivery will take place within 14 working days at the latest. The period for delivery starts in the case of advance payment on the day after the payment order to the bank instructed with the transfer, and for all other payment methods on the day after conclusion of the contract. If the end of the period falls on a Saturday, Sunday or public holiday at the delivery location, the period ends on the next working day.
(2) The risk of accidental loss and accidental deterioration of the sold item passes to the buyer only upon handover of the item to the buyer, even in the case of sale by dispatch.
§ 5 Retention of Title
We retain title to the goods until the purchase price has been paid in full.
§ 6 Right of Withdrawal for Consumers
Instructions on Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have or has taken possession of the goods.
To exercise your right of withdrawal, you must inform us:
Larissa Ross, Austr. 10, 736630 Urbach, Germany
Email: info@catontour.com
by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached Model Withdrawal Form for this purpose, but it is not mandatory.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this reimbursement, we will use the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods.
Exceptions to the Right of Withdrawal
[§ 312g Abs. 2 BGB]
The right of withdrawal does not apply to contracts for:
The supply of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.
End of Instructions on Withdrawal
§ 7 Model Withdrawal Form
(If you wish to withdraw from the contract, you may copy the text below, fill in the required information and send it back to us via email or post.)
To:
Larissa Ross, Austr. 10, 73660 Urbach, Germany
Email: info@catontour.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.
§ 8 Warranty Rights
The statutory warranty rights apply.
§ 9 Contract Language
The language available for the conclusion of the contract is English.
Status of Terms and Conditions: August 2026